Administrative Assistant: 

Crystal provides essential administrative support to ensure daily operations run smoothly for both providers and families. She manages insurance verification, claims processing, billing, and invoicing. She delivers friendly and professional customer service, assisting families by answering questions about services and insurance coverage and guiding them through required paperwork to make the process clear and stress-free. Additionally, she enjoys collaborating with the team on the many family events hosted throughout the year and developing new ideas to engage the community, including her work with our nonprofit, Start Strong Inc.